Honest Comparison for Med Spas & Aesthetic Clinics
RepeatMD
360io
PRICING & TERMS
Monthly Fee
$200–$700+/mo (varies)
Up to 50% less
Setup / Onboarding Fee
$1,000–$4,000 one-time
50% less
Contract Length
12-month
12-month
Cancellation Policy
90-day written notice
Transaction Fees
2–6% on every transaction
Zero
4% Convenience Fee (You Keep 100%)
No
Yes
Payments Go To
Processed through RepeatMD
Your bank
APP & BRANDING
White-Label Branded App
Partial (their platform)
Email Notifications
No — sent from RepeatMD
Yes
App Store Under Your Name
No — under RepeatMD
Yes
Portal Embeddable in Website
No
Yes
Client Portal (Pay Invoices)
No
Yes
App Setup Time
~30 days
Portal same day, app <30d
FRAUD & SECURITY
E-Signature on Every Purchase
No
Yes
Device & IP Fingerprinting
No
Yes
Identity Verification
No
Yes
Age Verification (18+)
No
Yes
Patient Agreement per Purchase
No
Yes
Rewards & Points System
Yes
Yes
Chargeback Defense
Standard processor only
Full evidence trail
COMMUNICATION & CONTENT
HIPAA-Compliant Messenger
No
Yes
One Chat Per Patient
No
Yes
Secure File & Photo Sharing
No
Yes
Uncensored Before/After & Videos
No
Yes
Data Masking
No
Yes
FEATURES
Contact Mgmt & Pipelines
No
Yes
Memberships & Subscriptions
Yes
Yes
Rewards Program
Yes — core feature
Yes
E-Commerce / Product Sales
Yes (SkinDrop, 1000+ SKU)
Yes
AI Treatment Advisors
Yes (Adonis & Aria)
No
Patient Financing
Yes (Affirm)
Yes (Affirm)
Team Collaboration
Limited
Customer Support
Chat-based
Chat-based
Unlimited Users & Patients
Varies by plan
Yes
Why Clinics Choose 360io Over RepeatMD
Med spas and aesthetic clinics across the country are making the switch from RepeatMD to 360io — and the reasons come down to money, ownership, and protection.
First, the fees. RepeatMD charges 2–6% transaction fees on every in-app sale, membership renewal, and gift card purchase. At $100,000/month in patient volume, that's $2,000–$6,000 per month going to RepeatMD. 360io charges zero transaction fees — every dollar goes straight to your bank account through your own merchant processor.
Second, 360io lets clinics charge a 4% convenience fee on patient payments — just like Uber and DoorDash. That means instead of losing money on fees, your app actually generates revenue. At $100K/month, that's $4,000/month in pure profit your practice keeps.
Third, ownership. 360io builds a 100% white-label app published under your clinic's name in the App Store. Your logo, your brand, your ratings. RepeatMD's apps are built on their platform — your brand is there, but the infrastructure isn't yours.
Fourth, fraud protection. Every purchase through 360io includes a legally binding e-signature, device fingerprinting, and identity verification. If a patient disputes a charge, you have a full evidence trail to win the chargeback. RepeatMD relies on standard processor protections with no built-in e-signature or identity verification layer.
The Money Math: RepeatMD vs 360io Over 12 Months
Let’s break down the real cost of each platform for a clinic processing $100,000/month in patient payments.
RepeatMD (12 months):
• Monthly subscription: ~$500/mo × 12 = $6,000
• Onboarding fee: $2,500 (one-time)
• Transaction fees (4% avg): $4,000/mo × 12 = $48,000
• Convenience fee revenue: $0
• Total cost over 12 months: ~$56,500
360io (12 months):
• Monthly subscription: up to 50% less × 12 months
• Setup fee: 50% less, can be financed
• Transaction fees: $0
• Convenience fee revenue (4%): +$4,000/mo × 12 = +$48,000 earned
• Total: significantly lower cost PLUS $48,000 in new revenue
The difference isn’t just what you save — it’s what you earn. With 360io, your app becomes a revenue center instead of a cost center.
Your Brand, Not Theirs
When a patient downloads your app from the App Store, whose name do they see?
With 360io, the answer is yours. Your clinic’s name, your logo, your App Store listing. Patients search for your practice and find your app — not a platform they’ve never heard of. Password reset emails, login codes, and all system notifications come from your clinic’s own email domain. Every touchpoint reinforces your brand.
With RepeatMD, the app carries your branding but is built on and powered by RepeatMD’s platform. The App Store listing, the backend infrastructure, and the ecosystem are RepeatMD’s — not yours.
360io also includes HIPAA-compliant secure messaging with one unified chat thread per patient, secure file and photo sharing for medical documents, uncensored before and after photos and surgery videos with built-in age verification, and a web-based patient portal that can be embedded directly into your existing website. Your patients get a premium experience under your brand — and you own every part of it.
Frequently Asked Questions:
360io vs RepeatMD
What is the difference between 360io and RepeatMD?
How much does RepeatMD cost compared to 360io?
Does RepeatMD charge transaction fees?
Does 360io charge transaction fees?
What is the 4% convenience fee on 360io?
Is 360io a white-label app?
Is RepeatMD a white-label app?
Does 360io require a long-term contract?
Does RepeatMD require a contract?
Does 360io include chargeback protection?
Does RepeatMD include chargeback protection?
Is 360io HIPAA compliant?
Does RepeatMD have HIPAA-compliant messaging?
Can I post uncensored before and after photos on 360io?
Does RepeatMD allow before and after photos?
Which is better for med spas — 360io or RepeatMD?
How long does it take to set up a 360io app?
How long does it take to set up a RepeatMD app?
Does 360io have a patient portal?